General Terms and Conditions of Stuntvlaggen B.V.

Article 1 – Definitions

In these general terms and conditions the following terms apply:
“Supplier”: Stuntvlaggen B.V., located in Spijk, registered with the Chamber of Commerce under number 99019671.
“Customer”: any other party that places an order with the supplier.
“Products”: the flags, poles and related items offered or supplied by the supplier.

Article 2 – Applicability

These general terms and conditions apply to all offers, orders and agreements between the supplier and the customer, unless the parties expressly agree otherwise in writing.
By placing an order, the customer declares that he has taken note of these conditions and agrees to them.

Article 3 – Quotations

All quotations from the supplier are without obligation, unless expressly stated otherwise.
The customer is bound to his offer for the period stated in the quotation.

Article 4 – Conclusion of the agreement

An agreement is concluded as soon as the customer accepts an offer from the supplier, in writing or verbally, or places an order via the supplier's webshop.

Article 5 – Delivery

The supplier delivers the products to the address specified by the customer.
The specified delivery time is indicative and is not a strict deadline.
Exceeding the delivery time does not entitle the customer to compensation or termination.

Article 6 – Retention of title

The products remain the property of the supplier until the customer has paid the full purchase price.

Article 7 – Prices

All prices are excluding VAT, unless expressly stated otherwise.
The supplier reserves the right to change prices. Any changes will be communicated in a timely manner.

Article 8 – Payment

Payment must be made in advance, unless otherwise agreed in writing.
Payment can be made by bank transfer.
In the event of late payment, the supplier is entitled to charge statutory commercial interest and collection costs.

Article 9 – Commercials

The customer must submit complaints or complaints to the supplier in writing within 2 weeks of receipt of the products.
Complaints submitted after this period will not be processed.

Article 10 – Returns

Returns of products are only possible in consultation with the supplier, within 2 weeks after delivery.
Return costs are the responsibility of the customer.
Custom-made products, including printed flags, cannot be returned.

Article 11 – Liability

The supplier is not liable for damage to products that occur after delivery.
Use of the products is the customer's own responsibility, unless there is demonstrable negligence on the part of the supplier.
The supplier is not liable for indirect damage, consequential damage, loss of profit or turnover, or damage to persons or property.

Article 12 – Disputes

Disputes between parties will initially be resolved through consultation.
If the parties cannot reach an agreement, the dispute can be submitted to an independent arbitrator or to the competent court.
The costs of the arbitration or legal proceedings will be borne by the losing party.
Dutch law applies to this agreement.

Article 13 – Communication and opt-in

By placing an order, the customer gives permission (opt-in) to be periodically informed by e-mail about news, promotions and developments of the supplier.
The customer can unsubscribe at any time via the unsubscribe link in the emails or by reporting this in writing to the supplier.

Article 14 – Final provisions

If any provision of these terms and conditions is found to be invalid or unenforceable, the other provisions will remain in full force and effect.
The supplier reserves the right to change these conditions. The amended terms and conditions take effect from the moment they are communicated to the customer.